Mail Order Service
Mail Order Service
1. Welcome to use the Mailing Service when purchase amount over HK$200.
2. Total amount includes total product price, postage fee and administration fee.
3. 5% of the total product price and postage fee will be charged by HKBWS as administration
Shopping Steps:
Step 1: Complete the Order Form and send it to HKBWS at (
order@hkbws.org.hk )
Step 2: An email notification stating your order reference number and the total amount will be received through email.
Step 3: Payment method
a. Credit card/ PayPal: 5% extra handling fee will apply upon the total amount. (Collected by Credit cards and PayPal company)
b. Cheque: Mail the crossed cheque ( Payable to “The Hong Kong Bird Watching Society”) to HKBWS, please state the order reference number, contact person and phone number on the cheque.
c. Transfer: Transfer the total amount to HKBWS bank account, “Bank Of China (Hong Kong)”, then send back the payment advice through email or fax with personal information.
Account Name: The Hong Kong Bird Watching Society
Account Number: 012-878-1-076439-9
Step 4: An email notification will be sent to you when the amount is confirmed. HKBWS will arrange the smart post service immediately and you will receive the package within 7 to 10 working days.
Contact us:
Email:
order@hkbws.org.hk Fax: 2314 3687 (please state your name and phone number)
Address: 7C, V Ga Building, 532 Castle Peak Road, Lai Chi Kok, Kowloon.
Remarks:
1. For online transfer (after bank business hour), 1 more working day would be needed to confirm receipt of payment.
2. For inter-bank online transaction, 2 - 3 working days are needed to confirm receipt of payment. (e.g: Transfers payment from Hang Sheng Bank to bank account of Bank of China.)
3. For transfer via ATM after bank business hour, 1 more working day would be needed to confirm receipt of payment.
4. For transfer via Cheque Machine after bank business hour, 1 more working day would be needed to confirm receipt of payment.
5. For international payment, 3 - 4 working days are needed to confirm receipt of payment.
Return Policy:
1. Should customer wish to return any flawed product, all requests must be made within seven days, and all returned goods must be in good conditions & description like quantity / packaging / accessories must be consistent with the invoice. Otherwise, there will not be any written off.
2. Customers are required to arrange all return delivery, HKBWS shall not arrange this service.
3. Return request depends upon HKBWS office’s opening hours. No handling nor acceptance will be catered during non-office hours, overtime or over the period that mentioned above.
Download Order Form: [attach]25665[/attach]
Product details: http://www.hkbws.org.hk/web/eng/shop_eng.htm
