It always strikes me that calling 1823, while it is something the government wishes people to do, is not very efficient. Here in our office we email a map direct to AFCD in order that they can act quickly, which they usually do, it must be said.
The new officer responsible for this is Mr CT Shek. I'm not sure it's appropriate for me to post his email address on this board, but for those of you who know how AFCD email addresses work, you will be able to work out his. Otherwise, feel free to contact me either via PM or email.
Geoff Carey